Privacy policy

When you send an enquiry through a form on this site, I receive:

• your name and email address
• your phone number, if you choose to give it
• the page or program you enquired about
• your message

I also collect information about how the site is used — pages visited, the type of device and browser, and the general area a visit comes from. This is covered under “Analytics and cookies” below.

Please don’t include health details in a website enquiry. If they matter for a class, we’ll talk about them directly.

• To reply to your enquiry and arrange sessions or programs
• To understand which pages are useful and improve the site

I don’t sell your information, and I don’t add you to a mailing list unless you ask me to.

The site uses three analytics tools:

• Google Analytics — uses cookies, and only once you select “Accept” on the cookie banner. Until then it sets no cookies and sends Google only basic, cookieless signals. Advertising features are turned off.
• Umami — cookieless page counts, on a server I run myself.
• Vercel Web Analytics — cookieless page counts from the company that hosts the site.

The client routines area sets one cookie after you enter its password, so it remembers you’re signed in. It is needed for that area to work and isn’t used for tracking.

You can change your Google Analytics choice at any time: cookie settings.

A few service providers handle information on my behalf:

• Vercel — hosts the website
• Pingram — delivers enquiry form messages to my inbox
• Google — Google Analytics, if you accept cookies

Some of these providers store data outside Australia, including in the United States. I don’t otherwise share your information unless the law requires it.

Enquiries arrive in my email and are kept only as long as I need them to reply and run sessions. The site is served over an encrypted connection.

You can ask what information I hold about you, ask me to correct it, or ask me to delete it. Email hello@glencook.fit or call 0488 883 408.

Contact me first and I’ll respond within 30 days. If you’re not satisfied with my response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

If the way the site handles information changes, I’ll update this page and the date at the top.